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Cryptocurrency at Biggars

What is Cryptocurrency?

Cryptocurrency is a virtual currency and a peer-to-peer network. Cryptocurrency can be used like cash in exchange for goods and services. To pay with cryptocurrency you transfer them to the receiver via your selected currency's network.

How do I get Cryptocurrency?

Wallet

Firstly you need a wallet to store your cryptocurrency. The security conscious may opt to download a software wallet, which stores your bitcoins on your computer. Alternatively you can have an online wallet using one of the online wallet providers such as Coinbase (Use Link: http://www.coinbase.com). Apps are available for your mobile phone to access your online wallet and sent payments.

Like a physical wallet, if you lose your crypto wallet then you lose your cryptocurrency so make sure that you have a backup whichever method you decide to use.

What Cryptocurrency can I use?

Presently we are going to accept the following currencies, though we hope to expand this in the near future:

  • Bitcoin
  • Ethereum
  • Litecoin
  • Bitcoin Cash
  • Dai
Buy Cryptocurrency

Just like buying foreign currency, you can buy bitcoins using an exchange. Cryptocurrencies have an exchange rate that can determine its value when converting to other currencies such as GBP.

For more information see the guide HERE

How do I use my Cryptocurrency to Pay at Biggars?

At the checkout simply select Coinbase Commerce as your payment method, and then click the “Complete order ” button. You will then be taken to Coinbase Commerce to complete payment. Coinbase Commerce will convert the GBP value of your order to bitcoin using the latest exchange rates. You have 15 minutes to pay the exact amount shown. You can either select pay with coinbase which will allow you transfer directly from your coinbase wallet, or select your chosen cryptocurrency and transfer to the wallet address shown.

Once done you may need to press the refresh icon to see that your payment is complete. Note: Any under and over payments greater than a certain percentage will prevent us from processing your order correctly. Please contact us in this case to ensure that your cryptocurrency is returned to you.

Now your payment is complete, the network or blockchain will confirm your transaction. Before your order is picked and despatched we require the relevant number of confirmations depending upon which currency you use, this may affect our ability to despatch your order on that day. Should your order not reach one confirmation within an hour of payment then your payment will be declined. In such case please contact our payments team for the next steps to rectify.

How do I cancel my order?

Get in touch with our customer services team who will cancel your order, you will then be refunded, see the “refunds and returns” section for details.

How do refunds work?

Biggars do not hold any cryptocurrency and will refund your order via Coinbase Commerce using the GBP exchange rate provided by Coinbase at the time of refund. This process may take some time to complete.

NOTE: Biggars is not liable for any fluctuations in Cryptocurrency exchange rates which can leave you worse or better off in the transaction.