CUSTOMER UPDATE 21/11/20

For the next 3 weeks we are required by law to close to passing trade customers, however we are still allowed, willing and able to fulfill your musical needs and necessities. From today we are offering a click & collect service from our Buchanan Galleries store. We will also be offering free delivery on any item within the local Glasgow area. Here are some FAQs to help - it couldn’t be easier!
How do I order?
1) Purchasing an item on our website and selecting click&collect as your shipping option at checkout
Or
2) Messaging us online by using the chat button on our web site.
3) Phoning us on 0141 332 8676 to reserve an item for collection where payment can be made, contactless is preferred.
What if I can’t find what I’m looking for?
If an item is not listed online or you're looking for something special please call us as we may have it or be able to source it quickly.
How do I collect my item?
Collections will be by appointment to ensure that customers are not crossing paths and social distance is maintained. We will text or email you with a collection time but if this does not suit we will do our best to accomodate you.
What are the opening hours?
We will be open and available during our normal trading hours for collections and any customer queries.
Will the Buchanan Galleries car park be open?
Yes - as yet we haven’t been advised if parking charges will apply but we’ll do our best to get you on your road as fast as we can.
Finally we thank you all for your support. As an independent family business it truly means the world to us!
Give the gift of music this christmas #shoplocal
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